Support End Users
Imagine a sudden decrease of print related problems throughout the organization. Cirrato has been proven to reduce print related support calls by up to 70%.
Cirrato's web based support tool allows you to monitor the status of all printers and print queues in real-time, and provides proactive alerts when a job hasn't printed or is stuck in a queue.
Cirrato also enables you to clear queues of unprinted/stuck jobs, or re-route jobs from one queue to another right from your desk. You can also search for printers, see their status, check completed jobs, monitor Follow Print queues, clear jobs and reprint.
Cirrato's helpdesk tools can alleviate most printing issues and significantly reduce print related support calls.
Our customers tell us that up to 30% of their support calls were printer related before they implemented Cirrato. They tell us that Cirrato cuts print-related support calls by up to 70%, reducing overall support costs by up to 20%.

